Manager of Residence Life and Off-Campus Housing

Reports to: Senior Associate Dean of Student Affairs

Department: Student Affairs

Status: Full-Time, Exempt

Position Description

Reporting to the Senior Associate Dean of Student Affairs, the Manager of Residence Life and Off-Campus Housing provides leadership and vision for residential programs and services that support students living in Lenfest Hall and off-campus. The Office of Residence Life provides a broad range of student development functions to create safe, supportive, and inclusive living environments that engage students in furthering their success, personal growth, leadership development, and commitment to social responsibility and community engagement.

This position is responsible for residential student conduct, the selection, ongoing training, and assessment of resident coordinators (RCs) in conjunction with the Senior Associate Dean of Student Affairs, resident programming, faculty engagement in residence life, budget oversight, and the establishment of structures, policies, and basic operations for the department. Curtis acknowledges the unique set of responsibilities and time commitment for this position. The position requires a living presence in Lenfest Hall and must serve as part of the on-call process for emergencies and crisis response.

Primary Responsibilities

• Develop the vision and direction for the Office of Residence Life
• Respond to crisis and critical incidents as needed; serve on a 24/7 crisis response team
• Promote cultural awareness and engage a diverse student body
• Counsel students as needed and mediate student issues and conflicts
• Implement programs, and policies to encourage a safe, healthy, and positive student experience
• Oversee departmental budget and monitor spending for all staff members in residence life
• Maintain residence life website and off-campus housing site
• Develop, maintain, and communicate policies for the office of residence life; update residence life handbook as needed
• Monitor current trends in residence life to determine potential application or impact to residence life and Curtis.
• Participates in and support campus-wide activities, programs, and traditions at Curtis
• Serve as Campus Security Authority in compliance with the Jean Clery Act and a mandatory reporter for Title IX
• Management of residential student behavior through adjudicating residence life policy violations, issue sanctions as needed
• Maintain residence life records and files

 Supervise Resident Coordinators (RCs):

• Supervise Resident Coordinators (RCs), hire, onboard, train (summer/fall and winter), and evaluate performance
• Conduct weekly RC meetings
• Organize resident coordinator on-call duty schedule
• Support and approve RC programming, encouraging events and activities that contribute to the social, academic and personal development of the student body

Lenfest Hall Operations:

• Manage and facilitate all residential/housing operations, including:
  • Opening and closing/move-in and move-out
  • Occupancy verification
  • Key distribution
  • Housing/room assignments, room changes
  • Guest accommodations
  • Management of the 5th Floor Lounge
  • Health & safety inspections
  • Damage billing
  • Student mail
• Work in conjunction with facilities, security, housekeeping and dining regarding residential concerns, safety, repairs, dining concerns and issues, cleaning of residential areas, residential space improvements, and follow up on work orders and maintenance issues

Off-Campus Housing Operations:

• Meet with realtors and property managers to review and secure locations for students
• Coordinating and support transition with students and parents from on-campus to off-campus housing
• Assist parents and students under 17 identify and secure off-campus housing as needed
• Maintain/update off-campus housing website
• Assist select Summer Programs through hire, training and supervision of summer resident coordinators (RCs), coordinate on-site housing check-in and check-out, oversee recreational activities, and enforce policy
• Serve as a primary residential contact for participants and parents during summer programs

Additional Responsibilities:

• Serve on various division, campus-wide and external committees, working groups and professional student affairs and residence life organizations such as:
  • The CARE (Concern, Assessment, Response, and Evaluation) Team
  • COVID-19 response team and the City Hall & PDPH Philly IHEs Covid-19 Committee
  • Workplace safety committee

Qualifications

• A minimum of three years of experience in a college or university residence life setting
• Knowledge of and experience with crisis management, emergency response, conduct and student mediation
• Experience working with, advising, and supporting diverse student populations.
• Background in or deep understanding of the performing arts, ideally classical music

Required Core Values

The ideal candidate must exhibit:

• A positive, “can-do” attitude.
• Devotion and dedication to Curtis, its students, alumni, and parents.
• Passion for their work, and contribution to the field and greater good.
• Commitment and accountability for their work, and their ability to effect change.
• Desire and willingness to collaborate, think creatively, and make data-driven decisions.
• Respect, courtesy, and patience for colleagues, other staff, faculty, patrons, core constituents, and volunteers.
• An eagerness to make Curtis a more diverse and inclusive institution.

Working Conditions/Physical Demands

• Routine for office environment
• Work is on-site and position is a live-in position
• Occasional night and weekend work will be required.
• Visa sponsorship is not available for this position. Applicants must be authorized to work in the United States for any employer at the time of hire
• COVID-19 vaccination is a requirement for all positions at the Curtis Institute of Music and all new hires are expected to be fully vaccinated before beginning work

Compensation and Benefits

• $55,000-$65,000 annually salary, commensurate with experience.
• This position comes with an on-campus apartment with all utilities included and a full-meal plan.
• The Curtis Institute of Music offers a number of perks and a comprehensive benefits package including health, dental, and vision insurance, basic term life and accidental death and dismemberment insurance, and short and long-term disability insurance, supplemental insurance options, and parental leave to eligible employees.

To Apply

For best consideration, interested and qualified applicants should electronically submit a cover letter, resume, three professional references, and salary requirements to: human.resources@curtis.edu Please submit applications by May 31, 2023. Curtis offers a competitive salary, commensurate with experience, and an attractive benefits package. Hire is contingent upon the successful passing of PA Act 153 and criminal (ADP) background screenings. No phone calls, please. EOE. URL: https://www.curtis.edu