Musician Life Cycle Manager

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Reports to: Chief Enrollment Officer/Director of Institutional Research and Musician Experience

Department: Musician Life Cycle

Status: Full-time; Exempt

The Curtis Institute of Music is globally renowned for excellence in classical music education. Our mission is to educate and train exceptionally gifted young musicians to engage a local and global community through the highest level of artistry. In service of this goal, admission to Curtis is based solely on artistic promise, and full-tuition scholarships are provided for all admitted students.

The Musician Life Cycle Manager is a first resource for Curtis’s diverse body of prospective students. The position provides strategic partnership with all members of the musician life cycle team and manages daily operations for Curtis’s admissions. The position calls for a collaborative and creative leader who analyzes Curtis’s admissions process for continuous improvement and for its role into the musician experience life cycle. In close consultation with Curtis staff and faculty, the position uses various digital and in-person tactics to recruit applicants who represent a wide set of skills, experiences, and backgrounds. This position reports directly to the Chief Enrollment Officer/Director of Institutional Research and Musician Experience and oversees student workers as needed. This position is charged with making each student, faculty member, and program participant feel welcome on Curtis’s campus.

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  • Admissions Responsibilities
    • Serve as primary liaison in phone and email communications with applicants and families who have inquiries about Curtis programs prior, during, and after the application process.
    • Process application fees in conjunction with the Business Office.
    • Work to manage admissions and alumni engagement communications more efficient using an industry tracking and reporting tool.
    • Along with the Curtis marketing team, maintain the Curtis website.
    • Act as main on-campus programs liaison with student workers and staff to develop strategies to promote on-campus visit programs and assist in planning for campus visits or virtual tours.
    • Oversee the duties of departmental student workers.
    • Ensure departmental compliance by working with Student Affairs, to answer inquiries concerning Curtis’s academic regulations, policies, and procedures.
    • Maintain cross-promotional relationships with artists and other arts organizations, as they relate to Curtis programs.
    • Creatively leveraging the student and alumni body in the admissions process, including developing new content.
    • Working collaboratively with the Advancement, Communications, and Marketing groups to develop and implement a comprehensive engagement calendar that includes social media campaigns and touchpoints, e-blasts, e-news, and direct response fundraising campaigns.
    • Designing, organizing and implementing in-person and virtual special events for alumni.
    • Assisting with needs associated with the audition process including scheduling, fee processing, and faculty requirements.
    • Communications duties as assigned.
    • Engage in the work of Summer and Equity programs as assigned.
  • Alumni Engagement Responsibilities
    • Work in partnership with other members of the leadership team focused on ongoing engagement with alumni.
    • Promote and strengthen alumni relations at Curtis, including by reaching out to alumni through phone calls, Zoom, and in-person meetings.
    • Coordinate a mentorship and networking program for alumni and prospective students.
    • Schedule, design and coordinate alumni gathering and/or reunions.
    • Communications duties as assigned.
  • Institutional Research Responsibilities
    • Develop and oversee data management across multiple ongoing projects and platforms.
    • Supervise records and statistical reports and communicate statistical results (via presentations, written reports, and visual display strategies).
    • Collaborates on grant proposals, manuscripts, reports, presentations, and other scientific deliverables.
    • Prepare and send data to other researchers in support of collaborative/cooperative projects to achieve Curtis’s strategic priorities.
    • Assist with hiring, training, supervising and mentoring of student employees for successful execution and completion of projects.
    • Read and interpret findings, address gaps, and draw conclusions.
    • Communicates and forms relationships with diverse stakeholders to understand project requirements, goals, and risks/barriers to project success.
    • Develop and implement quality improvement practices and processes.
  • Work in Equity, Diversity, Inclusion, and Belonging
    • Work with pertinent stakeholders to implement & sustain changes related to DEI initiatives and ambitions.
    • Participate in identifying and coordinating internal and external DEI partner opportunities.
  • Qualifications
    • Capacity to balance competing priorities and manage up in a complex environment while maintaining a high level of confidentiality, quality, and accuracy.
    • The utmost discretion, immediacy, and accuracy are required in all communications and transactions.
    • Prior experience in a cultural non-profit organization or higher education preferred.
    • Superior organizational skills, attention to detail, and the ability to meet simultaneous deadlines.
    • Interest and experience developing new systems for project management to increase efficiency within cross-departmental work.
    • Well-developed listening, writing, and editing skills.
    • Expertise with Outlook, Microsoft Office, and Excel strongly preferred.
  • Required Core Values
    • A positive, “can-do” attitude
    • Dedication to Curtis, its students, faculty, staff, alumni, and parents
    • Passion for their work, and contribution to the field and greater good
    • Maintaining a collaborative mindset in a small but high achieving organization
    • Commitment to and accountability for their work, and their ability to affect change
    • Working with energy, empathy, and resolve
    • Respect, courtesy, and patience for colleagues, staff, faculty, patrons, core constituents, and volunteers
    • Improving upon and keeping front of mind personal and institutional practices to make Curtis ever more diverse, equitable, and inclusive
    • Administrative excellence that matches the excellence of the Curtis student body
  • Working Conditions/Physical Demands
    • This position is based on the Curtis Institute of Music’s Philadelphia campus
    • Routine for office environment
    • May include occasional evening and weekend work
    • Hybrid and in-person work schedules available
    • Visa sponsorship is not available for this position. Applicants must be authorized to work in the United States for any employer at the time of hire
    • COVID-19 vaccination is a requirement for all positions at the Curtis Institute of Music and all new hires are expected to be fully vaccinated before beginning work
  • Salary Range and Benefits
    • $70,000 – $75,000 total annual compensation, commensurate with experience.
    • The Curtis Institute of Music provides a comprehensive benefits package, including health insurance, dental insurance, vision insurance, supplemental life, and supplemental long-term disability insurance are available for eligible employees and dependents at low cost. Life and accidental death insurance, and both short and long-term disability insurance are at no cost to eligible employees.
    • Curtis offers eligible employees participation in a 401(k) plan after one year of service.

To Apply

For best consideration, interested and qualified applicants should electronically submit a cover letter, resume, three (3) professional references, and salary requirements to: human.resources@curtis.edu. Position will remain open until filled. Curtis offers a competitive salary, commensurate with experience, and an attractive benefits package. Hire is contingent upon the successful passing of PA Act 153 and criminal (ADP) background screenings. No phone calls, please. EOE. URL: http://www.curtis.edu

Diversity Statement:

Curtis is committed to a rich and diverse environment, free of discrimination. Curtis does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status or any other legally protected class status in the administration of any of its programs or activities, including admissions, financial aid, educational programs, or other Curtis-administered programs and activities or in its employment practices.